Extended Business Office for Hospitals and Physician Practices
Testimonials
"With HealthTech, we were able to process and resolve 5,000 patient clinic accounts, cleaning up approximately $1 million in receivables. The process was seamless, and the the staff responded quickly to our need."
-Lisa Krause, Community Memorial Hospital
Extended Business Office
HealthTech partners with hospitals and physician practices to provide a wide range of revenue cycle services through its Extended Business Office (EBO).
HealthTech is unique to the industry due to our integrated approach to improving billing and Accounts Receivable (AR) collections. Our EBO combines a strong team of experienced patient financial professionals with proven processes and ground-breaking technologies to produce superior revenue cycle performance.
Within the EBO, our team uses cutting-edge software and web-based applications developed by HealthTech to collect cash with increased efficiency and improved data quality.
Our range of services include but are not limited to the following:
Billing Services
- Billing - Primary, Secondary, Tertiary
- Resubmission of claims
- Claims review/editing
- Review for incomplete or missing information, potential errors, missed revenue
- Information, potential errors, missing revenue
- Electronic claims statusing
Insurance Collections
- Timely follow-up on aged accounts
- Systematic follow-up and prioritization
- Resubmission of claims
- Appeals
- Submission of supporting documents for prompt payment
Insurance Verification
- Verify patient insurance coverage
- Obtain precertifications/required authorizations
- Consult patient about financial responsibilities
Retroactive Medicaid Eligibility
- Retroactive review of self-pay patients for Medicaid eligibility
- Claim submission upon eligibility notification
Revenue Recovery Projects
- Retrospective review of data for potential revenue recoveries
- Re-bill for missing procedures, implants, high drug costs, etc.
- Identify process improvement opportunities
